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After I cancelled auto load as I planned on purchasing monthly pass each month. My second problem happened last Friday (Sept 10th). Customer service ended refunding the extra charges which apparently takes 30 days to refund. My first problem was when I purchased the monthly pass on Sept 1st, and I was charged $81 three times. Good luck with your ventures and I hope it works out

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This app wants you to set up the payment first, why!!!? If I need to be coached on how to use your app then its Poor UI, I should tap the card BOOM its on my phone, no need for the autopay nonsense until we already have the card on my phone. Lets say you want to add a plastic card you currently have to your wallet, the obvious procedure would be the ones taken for registering the card, and then add the option to autopay. Your customer service!!! Oh man it’s trash, I felt like I was annoying someone, I asked “How do I delete my blocked cards?” Their response, “click the 3 dots on the top right corner, and it will give you the option to deregister your card” There isn’t three dots on the top right corner anywhere on this app. I just don’t see any of the questions on the frequently asked section ever being useful or commonly asked.

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Who would ask about the features and/or how to download an app that is already downloaded. Your frequently asked questions? The first two questions Are about the app I already downloaded on my phone. The settings menu is ok, but you still don’t have an option to DELETE unused cards. Deleting blocked or unused card should be easily accessible, like how its easily it is to get autopay set up.

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The Clipper app has real-time transit information and helpful trip planning tools to make getting around the Bay easy! You can view nearby transit options and routes, get real-time travel and arrival information, and save your favorite locations, stops, and stations.īy downloading this app, you agree to and accept the terms of the Clipper Mobile Application License Agreement () and the Clipper Privacy Policy ().Ĭlipper serves 24 transit services in the San Francisco Bay Area: Sign in and out of multiple Clipper accounts in the Clipper app to manage a card on behalf of someone else. The Clipper app gives you the same account access as the website, but on your iPhone! You can register a new card, load cash value and transit passes, set up Autoload, view your recent activity, and other features. The Clipper app gives you step-by-step instructions for setting up a new Clipper card or transferring an existing Clipper card to your Apple Wallet. The new Clipper app lets you manage your Clipper account from your iPhone-add value, view your history, and plan your trip! Pay your fares with Clipper in Apple PayĬlipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area.